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Shipping We offer the following shipping options:
All shipping calculations in cart
are North American Zone. Please contact us for a PayPal invoice for... Other Destinations and Combined
Shipping
Correios Economy Mail (14-24 Business Days / 20Kg)
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This is the shipping that is set in our shopping cart and Stones of Brasil includes free
insurance. It is generaly not traceable outside of Brasil, though internal enquiries can be made.
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Correios Lt. Economy Mail (14-24 Business Days / 2Kg)
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This low weight Economy shipping is set in our shopping
cart for qualifying (2Kg/-) packages and Stones of
Brasil includes free insurance. It is generally not traceable outside of Brasil, though internal enquiries can be made.
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Correios Lt Priority Mail (7-14 Business Days / 2Kg)
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This is an expidited shipping that is set in our Shipping
Upgrades drop-down on each listing and Stones of
Brasil includes free insurance. It is traceable within Brasil and in some foreign
countries, internal Correios enquiries can be made. Traceable Worldwide!
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Correios EMS (5-7 Business Days / 30Kg)
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This
is an expidited shipping that is set in our Shipping Upgrades drop-down on each listing. It receives speedy
delivery, better handling, and Stones of Brasil includes free insurance. Traceable Worldwide! |
Combined Shipping Other than N.A. Destinations
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Please
contact us with a list of pieces and item numbers, your address, and preference of shipping we will calculate costs
then send you a PayPal invoice and Stones of Brasil includes free insurance.
You may also just purchase those pieces you
would like and Stones of Brasil
will send a PayPal refund/invoice.
We highly recommend EMS shipping for
Large, Valuable, and Multiple pieces! Traceable Worldwide! |
We go to great lengths to make sure your item arrives safely!
All items are shipped in a custom made high density cardboard and Styrofoam double box!
The item is wrapped in bubble wrap, then triple wrapped in newspaper! It is layed on a bed of newspaper, then tightly pack
with newspaper all around!
All items are shipped Insured with Tracking.
We Do Not Ship Without Insurance!
Please contact us for shipping
charges on Multiple Item Purchases. The PayPal checkout system does not allow for the actual discounts we can give on shipping by combining multiple
orders. We will reply with an invoice that you can then pay directly through PayPal using the address: sales@stonesofbrasil.com
Payment Methods
If you are
interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard,
Visa, Discover, and American Express through our secure PayPal shopping cart for online orders.
You may also
call 1-845-363-6554 to place an order over the phone. If you pay by Cashiers Check or Money Order your order will ship
the day of deposit. If you pay by personal check, your order will ship 5 business days after we receive your check. We will
supply you with the U.S. bank address and account # to which you should mail your payment..
Returns Policies We Offer A
100% Unconditional Money Back Guarantee!* We want
you to be satisfied with what you purchase from us! If
you are not satisfied we will do just about anything to correct the situation! All sales are final seven (7) days after delivery. If you are dissatisfied with an item please contact us by email or phone with the reason for your dissatisfaction within seven
(7) days. We request that any returned items be shipped
via a trackable and insured shipping method. We will assist you
in handling claims for damages ocurring during shipping with USPS, Correios, or Sedex insurance claims. We do not refund postage.
We
will gladly and diligently work with you toward a solution to your dissatisfaction. We are open to and will consider any suggestions
you may wish to make as a resolution. *This guarantee does not apply to
wholesale sales, please contact us for terms.
Returns Address
Stones of Brasil
39-A Shelter Rock Rd.
Danbury, CT 06810
United States
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Call Us At
U.S.: 845-363-6554
BR: 55-33-3221-6067
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Privacy Policy
Contact information including email address,
telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This
includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates,
billing address is used solely to bill the customer for their order.
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